Tourism in the area of tension
Our industry, tourism, is enormously affected by the influences from the Corona pandemic on the one hand and the requirements from digitalization and competitive pressure on the other. This affects the entire value chain – from hotels, airlines and DMC, to tour operators and distribution.
Changing requirements of our customers, necessary adjustment in payment and cancellation terms, the new travel security fund are only a small part of the requirements that companies face when restarting, in addition to cost pressure, acceleration of processes, increase in margins and development of employees.
Many companies have already discovered deficits and need to take action, while others still need to get their act together – it is important not to lose touch and to develop new opportunities.
We accompany you in this process – with our audits and our solutions focused on the central challenges, we are happy to support you in increasing your efficiency, expanding IT, knowledge and services in purchasing and sales and your commercial challenges. With decades of experience with IT systems and processes at tour operators, airlines, cruise lines, travel agencies and OTAs as well as incoming agencies, we understand your business in all details and are at your side as professional companions.